I contacted five plumbing services, when plumbing professors answered, water was dripping thru my kitchen ceiling, my husband was out of town and I recently had surgery, so jim basically talked me off the cliff that evening. I had shut the water to the house and jim explained he could come out the next morning, he fixed the problem and even found another potential issue that could be repaired later.
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Jim Frain was extremely professional and explained everything he was going to do - very knowledgeable and friendly.
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They showed up exactly when they said they would. Very courteous and professional. When the job was done, they made sure to ask if I was satisfied.
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